Our community
Community Guidelines
Clear, useful renter experiences depend on people treating each other fairly and protecting privacy.
Share first-hand experiences
Write about a rental you personally lived in or directly managed. Keep reviews specific, honest, and tied to your own experience.
Protect people’s privacy
Do not post full names, phone numbers, email addresses, lease documents, account details, unit numbers, faces, children, license plates, mail, or other identifying information.
Keep the conversation respectful
No threats, harassment, hate speech, doxxing, or personal attacks. Focus on what happened, when it happened, and how it was handled.
Photos should add context
Share photos of the home, building, condition, or repair issue—not people or private documents. Remove details that could identify a tenant or reveal sensitive information.
Owners can respond, not rewrite history
Owners and property managers may add a professional response after verification. They cannot edit, hide, or remove a renter review. Anyone can report content that breaks these guidelines.